Home windows 10 Bug Prevents Putting in Updates (Microsoft Responds)
Editor’s Notice: We’ve got edited this text with a remark from Microsoft.
Cannot replace your Home windows 10 laptop? You are not the one one.
A handful of Home windows customers are seeing an error message after they try to connect with Home windows Replace and the Microsoft Retailer. This obvious bug is stopping folks from conserving their gadgets up-to-date with the newest Home windows 10 bug fixes and safety patches. Fingers are being pointed towards Microsoft however the issue seems to stem from a DNS error, in line with a number of reviews.
“We could not hook up with the replace service. We’ll attempt once more later, or you’ll be able to verify now. If it nonetheless would not work, be sure to’re related to the Web,” the error message reads.
The pop up is just like what you’d see in the event you have been having Wi-Fi points. A number of customers on Reddit are blaming Comcast DNS and have advisable transferring over to Google DNS. Nonetheless, that repair hasn’t been profitable for everybody. The issue seems extra complicated as a result of, as identified by TechRadar, a variety of non-Comcast customers on Microsoft’s Reply discussion board additionally complained concerning the Home windows Replace error, together with customers in the UK.
What’s inflicting the connection error with Home windows Replace and the Microsoft Retailer is unclear, though it appears to be a compatibility drawback with Microsoft’s servers and sure ISPs. A Microsoft Assist engineer mentioned on Reddit that an investigation into the difficulty is presently underway. They didn’t present extra specifics or ideas on the right way to bypass the issue.
Replace: A Microsoft spokesperson instructed Laptop computer Magazine that the issue has been resolved.